Returns Policy
1 Goods sold to the Customer may only be returned to the Company provided that the following conditions have been met:-
(a) A Credit Return Number (CRN) must be obtained from the Company prior to any return and quoted in all correspondence.
(b) The Goods must be in a new and unused condition, of current type or model and not been made or obtained to the Customer’s special order.
(c) Return to the Company is made within 3 months of the invoice date. All Goods returned will be subject to the payment of the Company’s handling charge.
2 If the Customer shall return the Goods for any reason other than a defect in each of the Goods returned, then the Company shall be entitled to charge the Customer a handling charge of 20% of the price of the Goods so returned, provided that the Company shall be at liberty to refuse to accept any returned Goods which are not in good condition or in respect of which the Customer has not complied with any instruction relating to the return of Goods issued by the Company in writing.